Customize dental office correspondence effortlessly with this book of almost 200 sample letters, forms, e-mails, and news releases. Clearly written in simple language, each letter is about one page in length and fully adaptable. Includes letters to patients, vendors, dental and medical colleagues, and the media. Comes with a CD-ROM of letters in Microsoft Word format for easy personalization. (CD-ROM menu functions on PCs or Macs running Parallels or a similar PC emulation product. Mac users without one of these programs can open files directly from the CD-ROM directory.)
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